Nick Smith is a Director of Sales and Marketing for MRC. Nick has been with the team at MRC for just over a year – covering the East Coast and portions of the Midwest – and in the railcar industry for 15. One of the standout traits of MRC is the solid and committed relationships we build with clients – and Nick is a firm believer in those relationships. Even as the railcar industry adapts to new technologies and business strategies, he’s more than ready to stay on his toes. You can reach out to him at nsmith@mrc-rail.com.
What got you into the railcar industry and, more importantly, what has kept you in the railcar industry?
After graduating college, I wanted to go into a field that offered stability and long-term growth. I was recruited out of Tuskegee University by alumni that were having success within Union Pacific, so it made sense to follow their path. The opportunities for change and growth have kept me within the industry. No two days are alike – it’s always changing, which keeps things fresh.
With some details, what duties do you perform to help MRC be the company it is?
I establish, maintain, develop and grow relationships. Through those relationships, I aim to find win/win scenarios between my customers and MRC.
Other than the cliché answer “The people,” what’s your favorite thing about working at MRC and/or in the railcar industry?
I like the size of our small group. It’s like working for a startup! Especially after working for a company with more than 45,000 employees.
In what ways do you feel the railcar industry or your job duties have changed over the years?
Tech has definitely become more important in various aspects. It has allowed us to become more efficient in the way that we work – everything from GPS satellites on cars to us doing Zoom calls instead of face-to-face meetings. It forces us to adapt, which isn’t always easy for an industry that is so established.
It can’t be all work, work, work. What do you like to do in your free time? Any personal info you’d like to share?
I love to play golf, basketball, work out and spend time with family. My wife and I have been married for 9 years, and we have a 7-year-old son and a 2-year-old daughter that keep us plenty busy.
Are there any words/principles that you live by? Favorite quotes?
Life is 10% what happens to you and 90% how you react to it.
What is something that you’re most proud of, either personally or professionally?
I feel like I’m a very good husband and father. I’m proud that I’ve been able to balance a successful career while keeping a solid work/life balance.
